rater8’s Reputation Management Solution Extends Participation in AAOE's Peer Review Program
The American Alliance of Orthopaedic Executives (AAOE) is pleased to announce the continued participation of rater8’s reputation management solution in its Peer Review Program™ for orthopaedic and musculoskeletal vendors.
AAOE’s Peer Review Program™ evaluates vendors of orthopedic products, services and solutions. Approved vendors demonstrate a strong reputation for advancing orthopeedic practice objectives.
The Peer Review Program alleviates the stress AAOE members experience when searching for new solutions by recommending vendors determined to best meet the needs of their community. The program requires prospective vendors to apply to an evaluation consisting of a thorough, 11-step process with submission of supporting materials, access to existing and prospective customers for actual end user and voice of customer surveys and an evaluation by the AAOE Member Peer Review Panel to determine if alignment exists.
The evaluation process focuses on identifying vendors whose values align with AAOE’s and offer:
• Enhanced productivity for the individual user and customer’s organization
• Ease of installation and use
• Accuracy and reliability
• Good value for the price
• Excellent technical support and customer service
In the survey conducted through the Peer Review process, 100 percent agree or strongly agree that they would recommend rater8’s reputation management solution to their colleagues, and 100 percent strongly agree or agree that the solution exceeds expectations.
“Being part of the AAOE community for so long, it's a real thrill to have rater8’s reputation management system endorsed through their Peer Review Program,” said Evan Steele, founder and CEO of rater8. “AAOE has always been a go-to voice in the orthopedic world, so hearing that every single surveyed member would recommend us is incredibly meaningful. That kind of feedback really gets the rater8 team excited and energized! We're so thankful for the trust AAOE members have shown, and we look forward to keeping supporting this community.”
“AAOE is thrilled rater8’s reputation management solution has earned our Peer Reviewed designation,” said Joseph Mathews, PT, DPT, president at AAOE and practice administrator at Advanced Orthopaedics and Sports Medicine, a division of OrthoLonestar. “Knowing that fellow administrators — who understand the unique challenges we face in orthopaedic and musculoskeletal practices — have assessed and recommended these vendors provides a level of trust and confidence that's hard to match. This program simplifies the decision-making process, as I can rely on my peers' firsthand experiences and judgment to guide me toward quality, compliant, and efficient solutions. This peer-driven approach not only saves time but ensures that I’m selecting partners who truly understand and support our practice’s goals, ultimately benefiting our staff and patients alike.”
ABOUT AAOE
The American Alliance of Orthopaedic Executives was founded in 1969 and is the only nonprofit orthopaedic-management specific organization developed to serve the musculoskeletal industry. Membership includes more than 1,200 orthopaedic practice executives, administrators, physicians, and their staff. AAOE provides education, community, and resources to set the standard of professional knowledge and industry insight. Orthopaedic industry professionals can read more about the program in the informational toolkit, and begin the application here. For questions about AAOE or the Peer Review Program™, contact Addy Kujawa, CEO, akujawa@aaoe.net.
ABOUT RATER8
rater8 is the healthcare industry’s leader in reputation management, empowering organizations across the United States to measure, analyze, and improve the overall quality of the patient experience. rater8’s innovative solutions help healthcare practices and providers thrive in an increasingly patient-centric landscape. To learn more about rater8, visit rater8.com or email info@rater8.com.
Press contact information:
Addy Kujawa, CAE, DES
Chief Executive Officer
American Alliance of Orthopaedic Executives
akujawa@aaoe.net